Princess Cruise Booking Process Evaluation
January 3, 2019, my wife and I called Princess Cruises to book an Alaskan cruise. There were a number of complicating issues, like cancelling an prior cruise, non refundable deposit on the prior cruise, cabin location, etc. The lady who answered the phone, Regina #1, was the most amazing person I have ever interfaced with from a corporation. Typically corporate sales people come across as worn down by the job. Not Regina. She was amazing in every regard. She understood…