Customer Interface Is Friendly But Slightly Flawed Process
A student with a medical problem could not attend the first day of classes at Santiago Canyon College, a junior college in Orange California. The student sent all the faculty she was to take classes from e-mail notifying them that she may not be able to attend the first day of class. The notification was sent on Friday before the Monday classes began, thinking she was giving two days notice. Two of the faculty, allegedly, did not read their e-mail…