Vitamix Vita-Prep Blender Web Site Allegidly Misleading
Our old blender failed and I took a lot of time to research buying a really good blender. The choices I came up with were Blendtec and Vitamix. It looked like it would cost me about $400 for either. The reviews for both were excellent and came in as being pretty close and choosing one over the other seemed pointless. I finally settled upon the Vitamix because it offered the Eastman Tritan copolyester container that reputes to have no BPA (a possible contaminate). I wanted the 5200 model but the manufacturer has the priced locked; dealers can not cut the price. I found a local vendor that would sell me a Vita-Prep model and he was willing to switch out the container so it would be BPA free. He would decrease the price for me to get the sale. he even threw in a $17 Vitamix cook book. The Vita-Prep only came with a 3 year warranted while the 5200 had a 7 year warranted. I was told that the Vita-Prep was a professional unit, better than the 5200. I went to Vitamix web site and it appeared to me that the motor was 3 peak horse power, one more hp than the 5200. The Blendtec has a 3 hp motor. I purchased the product and when I got it home I found that the amperage was 11 instead of 12.5. The Vita-Prep model I had was a 2 hp model. I went to the web site and found in small print the words “Vita-Prep 3”. The web page had the title of “Vita Prep” in big letters. The web site menu system ONLY showed the Vita-Prep web page I looked at to make my decision, which, if you looked closely was a Vita-Prep 3 unit. My blender was shipped August 20th from the factory and the day I purchased it was September 5th, same year. The web site only showed one Vita-Prep, gave it a more powerful motor and in small print added a “3” which I missed. My point is that my model was purchased within days of my viewing the Vitamix web site and the model I thought I was looking at on their web site did NOT show any other model. How am I to know that I was to recive a completely different model? I tried to find my model on the Vitamix web site but could not! This seems close to bait and switch or misleading advertising or some other alleged unethical activity.