Lack of focus at koi and roses university.
Reported to us is this situation at one state university campus known for its koi and roses. The president of the university has a vision, which appears well thought out and probably does properly serve the customer. Part of the problem is this; the focus is lost. Allegedly there is a large turn over of managers at various levels for a variety of reasons. One reason is the hiring practices are manual meaning that no Internet or e-mail processing is…