My son wanted to build his second tower computer system.  He asked mom and dad to help him buy the components for a Christmas gift in 2010.  My son gave me a list of components: case, cpu, memory chips, power supply and told me to buy the items at Newegg.com.  The process was simply flawless except the tower case was added as a second shipped item due to its size and I almost ordered TWO cases because I failed to see it listed toward the bottom of the computer screen.  Newegg sent confirmation right away after I sent in the order and follow up e-mails appeared and tracking information.  I was later to discover that their prices were pretty darn good.  We strongly recommend this vendor.