American Stitch Alleged Flawed Product, In My Opinion

American Stitch Alleged Flawed Product, In My Opinion

You hear people sometimes say “buyer beware”. In my mind, it means buyer can get screwed. It happened to me. It all started when I was shopping in a store that offers coats, and clothing that are over stock at apparent discount price. You can some times get great value and find items that are for the wrong season of the year in a store like this. I was looking for a casual long sleeve, pull over, collar shirt. I found two, one from Levi and the other from American Stitch. American means nothing as the shirt was made in China.  When I washed the two shirts together the American Stitch bled into the Levi shirt.

 

I checked the care label on the American Stitch and it said dry clean only! I was shocked. The shirt was a casual shirt, not formal. Who in their right mind would make and sell a shirt like this? Why was there not a label on the front of the shirt that shows “Dry Clean Only”?

I went to my local dry cleaner store and the shop owner told me he would charge me $6.27 to dry clean the American Stitch shirt! This is incredibly wrong! I will not keep the American Stitch shirt for obvious reasons. I will get rid of the Levi shirt as it is now damaged. I paid a total of $37.69 for both shirts so I lost that money due to American Stitch selling an alleged AWFUL product. The dry cleaning store owner lectured me that a lot of foreign Internet shirts are not color fast fabric.

I sent the company a complaint letter and here is their reply:

I there, please read the care instructions prior to washing garments.

The care label clearly states this garment must be dry cleaned.

If you washed it in the washing machine, that is likely why you have a problem.

Thank you

My reply:

You totally miss the point. I have never had to read the care label on any casual shirt I buy. Your company is outside the norm, in my opinion. What idiotic company creates a casual shirt that requires dry cleaning? A really stupid product.

I should have added, why sell a casual shirt that requires the owner taking the shirt to a dry cleaner and paying over $6 to get it cleaned?

Summary:  I do NOT recommend American Stitch products.

Posted January 12, 2019
Updated January 14, 2019

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