Our family agreed to postpone our celebration of Christmas. What a shock! My point in telling you this short story is that you might want to consider NOT taking a vacation at least 10 days or more before any important family get together such as Christmas, birthdays, religious events, etc.
January 3, 2019, my wife and I called Princess Cruises to book an Alaskan cruise. There were a number of complicating issues, like cancelling an prior cruise, non refundable deposit on the prior cruise, cabin location, etc. The lady who answered the phone, Regina #1, was the most amazing person I have ever interfaced with from a corporation. Typically corporate sales people come across as worn down by the job. Not Regina. She was amazing in every regard. She understood…