Toyota Auto Service Problem

After buying a Toyota RAV4 we needed to take that car in for service when needed.  After calling the dealership prior to each visit I soon discovered that when I call the dealership, I am actually talking to someone in a Texas call center.  This posses a problem for me because after making an appointment and arriving at the dealership, the person who greets me at the dealership has utterly no idea that I have an appointment.  So what is the purpose of the call center?  When you drive into the dealership, there are two dedicated traffic lanes.  One if for no appointment and the other is for appointments.  I always pick the appointment lane.   But, I figure there is utterly no difference in both lanes.

The last week in March, 2019, I tried to call my local dealership at about 10:15 am to see if they could do the service in time for my daughter to get the car at 5 pm. She had work at 6 and I needed the car ahead to make sure she would not get fired from her job.  Problem for me is I could not talk to anyone at the dealership service, only the call center.  The call center would not have the answer to my question.  I requested that someone call me from the dealership so I could ask how long the work would take.  The call center lady took my call back number and told me someone would get in touch with me.  I have yet to get that call!

So, why does Toyota have a call center in Texas which, from my experience, has no communication with the local dealership?  Why not allow the customer call the dealership service department?

Posted March 2019

Muller Report Is Complete – No New Indictments – Why? – Opinion

With all the individuals around President Trump have faced criminal charges being convicted, pleaded guilty, charged/indicted, totals to 34 individuals including foreign nationals.  With this presidency being considered the most corrupt.  How is it that Muller fails to bring indictments against the president and his children?  One possibility is that Muller did find significant damning facts.   It would be rather difficult if not inappropriate for Muller to indict the president and individuals close to him.  Would it not be way more prudent for the Justice Department, to hand over the facts to congress and let that body take appropriate action?

 

 

Posted March 23, 2019

The World Happiness Report shows the US is dropping more every year.

The World Happiness Report is a landmark survey of the state of global happiness that ranks 156 countries by how happy their citizens perceive themselves to be. This year’s World Happiness Report focuses on happiness and the community: how happiness has evolved over the past dozen years, with a focus on the technologies, social norms, conflicts and government policies that have driven those changes.

This year’s happiness report focuses on happiness and the community: how happiness has evolved over the past dozen years, with a focus on the technologies, social norms, conflicts and government policies that have driven those changes. Special chapters focus on generosity and prosocial behaviour, the effects of happiness on voting behavior, big data, and the happiness effects of internet use and addictions.

In 2017 the US was ranked 14th.  In 2018 the US was ranked 18th.  The United States is now ranked 19th in 2019.    The report even devotes a special chapter 5 to  The Sad State of Happiness in the United States …” (see below).

One reported factor, in this decline for the USA, is  “Overall, activities related to smartphones and digital media are linked to less happiness, and those not involving technology are linked to more happiness.”

 

Posted March 21, 2019