I received an e-mail January 2, 2012 from American Airlines <email@example.com>.
Here is the text of that message:
FLIGHT NUMBER A478AB
DATE & TIME / JANUARY 18, 2012, 10:53 PM
ARRIVING / Fremont
TOTAL PRICE / 278.32 USD
Please find your ticket attached.
You can print your ticket.
Thank you for your attention.
The e-mail had a “Ticket.zip” attachment. I tried to open it up on a Mac computer but it would not show.
The e-mail was sent to a web site address that I have for a city organization that I administer a web site for. It appeared to me that someone in my small group had organized a trip to Fremont, California for some training. It took hours to track this down but I slowly realized that this whole thing was an alleged spam.
I called American Airlines, which by the way has an alleged dreadful reputation, and after about eighteen minutes of waiting was told that this is a spam e-mail and customer service has been getting a LOT of calls concerning this event. I was told that legitimate e-mails from American Airlines includes a logo and ticket numbers. My e-mail had neither.
The American Airlines customer service person told me to NOT open up the attachment and to delete the e-mail.