My son wanted to build his second tower computer system. He asked mom and dad to help him buy the components for a Christmas gift in 2010. My son gave me a list of components: case, cpu, memory chips, power supply and told me to buy the items at Newegg.com. The process was simply flawless except the tower case was added as a second shipped item due to its size and I almost ordered TWO cases because I failed to see it listed toward the bottom of the computer screen. Newegg sent confirmation right away after I sent in the order and follow up e-mails appeared and tracking information. I was later to discover that their prices were pretty darn good. We strongly recommend this vendor.